Define the results first

Describe a challenge through the current situation, the people affected and what needs to change. Clear goals help teams choose solutions and assess effectiveness.

Test within your resources

Choose a scope small enough to implement and realistic enough to validate. Clarify ownership, timing, resources and assessment criteria before starting.

Measure to learn and improve

Compare before and after using the same measurement method. Record what changed, what fell short and why. This evidence provides a basis for adapting or scaling the solution.

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